Privacy Policy
Effective Date: July 11, 2026
Shine & Protect ("we," "our," or "us") values your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, request information, schedule services, or communicate with us.
By using our website or services, you agree to the practices described in this Privacy Policy.
Information We Collect
We may collect the following information when you interact with our website or services:
- Personal Information
- Name
- Email address
- Mobile phone number
- Vehicle information (when provided)
- Appointment details
- Service requests
- Any information you voluntarily provide through our contact or booking forms
- Automatically Collected Information
When you visit our website, we may automatically collect certain technical information, including:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Website usage statistics through cookies and analytics tools
How We Use Your Information
We use your information to:
- Schedule and manage appointments
- Provide requested detailing services
- Respond to inquiries
- Send appointment confirmations and reminders
- Communicate important service updates
-Provide customer support
- Improve our website and customer experience
- Send promotional offers and service reminders only when you have provided your consent
SMS Communications
If you choose to receive text messages from Shine & Protect, you agree to receive SMS communications related to:
- Appointment confirmations
- Appointment reminders
- Scheduling updates
- Customer service communications
- Service notifications
- Promotional messages (only if you have opted in)
Message frequency varies.
Message and data rates may apply.
You may opt out at any time by replying STOP to any text message.
Reply HELP for assistance or contact us through the contact information provided on our website.
Your consent to receive SMS messages is voluntary and is not required to purchase any products or services.
How We Share Your Information
We do not sell, rent, or trade your personal information.
We may share your information only with trusted service providers who help us operate our business, such as website hosting, scheduling platforms, payment processors, customer communication providers, and other vendors that perform services on our behalf. These providers are required to protect your information and may only use it to provide services to us.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Cookies and Analytics
Our website may use cookies and similar technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Enhance your browsing experience
- You can manage or disable cookies through your browser settings; however, some website features may not function properly if cookies are disabled.
Data Security
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain your information only for as long as necessary to:
- Provide requested services
- Maintain business records
- Comply with legal obligations
- Resolve disputes
- Enforce our agreements
- When information is no longer needed, we take reasonable steps to securely delete or anonymize it.
Your Privacy Choices
You may:
- Request access to your personal information.
- Request corrections to inaccurate information.
- Request deletion of your personal information, subject to applicable legal requirements.
- Opt out of marketing emails using the unsubscribe link included in those emails.
- Opt out of SMS communications at any time by replying STOP.
Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
Children's Privacy
Our services are intended for individuals who are at least 18 years of age or the age of majority in their jurisdiction. We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or services.
Any updates will be posted on this page with a revised Effective Date.
Contact Us
If you have questions about this Privacy Policy, your personal information, or our privacy practices, please contact Shine & Protect using the contact information provided on our website.
We are committed to protecting your privacy and providing transparent, responsible handling of your personal information.
